Legal Documents

Xbaazi Terms & Conditions – Full Guide in English

Please read these Terms & Conditions carefully before opening an account on xbaazi. Everything you need to know about account use, bonuses, payments, and responsible gaming is covered here.

Last Updated: January 2026
Transparent & Fair
All terms are written in plain, easy-to-understand Bengali

Account Policy

Rules covering registration, verification, and account management.

Bonus Terms

Wagering requirements and bonus usage limits.

Payment Rules

Details on deposits, withdrawals, and transaction limits.

Responsible Gaming

Our commitment to healthy gaming.

01 General Information & Eligibility

Xbaazi (hereinafter referred to as the "Platform" or "we") is an online betting and gaming platform based in Bangladesh. These Terms & Conditions ("Terms") apply to the use of the xbaazi website and all its services.

By registering on xbaazi or using its services, you are considered to have automatically accepted these Terms & Conditions. Please read the full document carefully before creating an account.

Important: These Terms & Conditions constitute a legal agreement between you and xbaazi. If you do not agree with any of the terms, please do not use the platform.

Xbaazi operates under an international license and complies with all applicable laws and regulations. We reserve the right to update these Terms & Conditions at any time. Any changes will be communicated via your registered email or through a notice on the platform.

02 Account Registration & Verification

To play on xbaazi, you must first create a personal account. Providing accurate and complete information at registration is mandatory. xbaazi reserves the right to close any account found to have used false details.

Required Registration Details

  • Full Name (as per National ID)
  • Date of Birth (for age verification)
  • Active mobile number
  • Valid email address
  • Current Address

Single Account Policy

Each individual may only One Account account. Opening multiple accounts under the same person's name is strictly prohibited. If this occurs, all associated accounts will be closed and any funds held may be forfeited.

KYC Verification

KYC (Know Your Customer) verification may be required before withdrawals or for transactions above a certain amount. This may involve submitting a copy of your national ID or passport along with a utility bill. Withdrawals may be placed on hold until verification is complete.

Tips: Enter accurate details at registration to speed up verification. Incorrect information will complicate the process later.

03 Age & Eligibility Requirements

To participate on xbaazi, you must be at least 18 years years of age. Account creation or use of any service by minors is strictly prohibited.

  • By registering, you confirm that you are 18 years of age or older.
  • Age verification documents may be requested at any time if there is reasonable doubt.
  • Any account found to belong to a minor will be closed immediately and all deposited funds will be returned.
  • Access from countries or regions where online gaming is prohibited is not permitted.

Do not allow minors to access your account. Use parental control software as part of your responsibility as a parent or guardian.

04 Deposit & Withdrawal Policy

Deposit

Deposits on xbaazi can be made easily via bKash, Nagad, and Rocket. The minimum deposit amount is ৳500. Deposits are usually credited to your account instantly.

  • All deposits must be made using a mobile banking account registered in your own name.
  • Third-party deposits are not permitted.
  • If you experience any issues with a transaction, contact support within 24 hours.

Withdrawal

The minimum amount required to withdraw winnings is ৳500. Withdrawal requests are typically Within 24–48 hours is processed. Withdrawals may be delayed if KYC verification has not been completed.

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Winnings derived from bonuses must meet wagering requirements before a withdrawal can be made.
  • Xbaazi reserves the right to suspend withdrawals in cases of suspicious activity.

Please note: Complete your KYC verification right after registration to avoid any delays in future withdrawals.

05 Bonus & Promotion Terms

Xbaazi regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms, clearly listed on the offer page. The general bonus policy is outlined below.

Welcome Bonus

New members may receive a welcome bonus on their first deposit. Before withdrawing, you must meet the specified wagering requirement — typically 10–30x the bonus amount.

General Bonus Terms

  • Each person may claim any bonus offer once only.
  • Bonus balance cannot be withdrawn directly.
  • Winnings from bonuses will only become withdrawable after the wagering requirements have been met.
  • Wagering with bonus funds may not apply to certain games — full details will be specified in each offer.
  • If any offer is misused, the bonus may be voided and the account suspended.
  • Expired bonus offers will be automatically cancelled.

Read the terms of any offer carefully before claiming a bonus. Failure to meet wagering requirements may result in the bonus being voided.

06 Betting Rules

Xbaazi offers a range of gaming options including Sports Betting, Live Casino, lottery, and slots. Each game or betting category has its own rules, accessible from within the game.

General Betting Policy

  • Once a bet is confirmed, it cannot be changed or cancelled (except in live betting where a cashout option is available).
  • Xbaazi reserves the right to void any bet or game result affected by a technical error.
  • Odds and payout rates are subject to change at any time — however, the odds at the time a bet is placed will always apply.
  • All games are RNG (Random Number Generator) certified and audited by independent third parties.

Sports Betting Special Rules

  • If a match is cancelled or postponed, bets will generally be refunded.
  • Match results will be confirmed from official sources.
  • In the event of a disconnection during live betting, the last confirmed bet will apply.

07 Prohibited Activities

The following activities are strictly prohibited on xbaazi. Violations may result in account closure and forfeiture of all balances.

  • Multiple Accounts – Creating more than one account under the same person's name.
  • Bonus Abuse – Claiming bonuses in violation of offer terms, or engaging in bonus hunting.
  • Money Laundering – Attempting to legitimize funds from illegal sources through the platform.
  • Fraud – Attempting to cheat the system through software or other technical means.
  • Using Another Person's Account – Accessing or using another person's account.
  • False Information – Submitting false information or fraudulent documents during registration or verification.
  • Collusion – Colluding with multiple players to gain an unfair advantage.

If suspicious activity is detected, the account and any pending withdrawals may be frozen until the investigation is complete.

08 Account Closure & Suspension

You can close your account at any time by emailing our support team. Please make sure to withdraw any remaining balance before the account is closed.

Account Closure by xbaazi

Xbaazi reserves the right to temporarily or permanently close your account for any of the following reasons:

  • Violation of these Terms & Conditions.
  • If false information or fraudulent activity is detected.
  • If KYC verification has not been completed.
  • As directed by legal or regulatory authorities.
  • If the account has been inactive for an extended period.

If an account is closed for legitimate reasons, deposited funds (excluding bonuses) will be refunded. If closed due to fraud, all balances may be forfeited.

09 Responsible Gaming

Xbaazi believes gaming should be a source of entertainment, not addiction. We encourage all members to play responsibly.

Features at Your Fingertips

  • Deposit Limits – Set your own daily, weekly, or monthly deposit limits.
  • Betting Limits – Set a maximum stake amount per bet.
  • Self-Exclusion – Temporarily suspend your account for a chosen period.
  • Cooling-Off Period – Take a break for anywhere from 24 hours up to 6 weeks.
  • Reality Check – Receive periodic reminders about your playtime and spending.

If you need assistance, please contact our Responsible Gaming Browse the page or contact our support team.

Please note: Gaming should be fun. If you feel it's getting out of hand, use the self-exclusion feature right away.

10 Privacy & Data Protection

Xbaazi takes the protection of your personal information seriously. For full details on how we collect, store, and use your data, please refer to our Privacy Policyis available.

  • Your personal information is never sold to third parties.
  • Information may be disclosed to relevant authorities where required by law.
  • All transactions are secured with SSL encryption.
  • Even after an account is closed, certain data may be retained for a defined period as required by law.

11 Dispute Resolution

If you have a complaint, please contact our support team first. If the support team is unable to resolve the issue, it will be escalated to management.

Complaints Process

  1. Reach out to support via live chat or email.
  2. Submit a detailed description of the issue along with supporting evidence.
  3. You'll receive an initial response within 72 hours.
  4. Complex cases may take up to 14 business days to resolve.

If both parties cannot reach an agreement, the matter may be escalated to the licensing authority. Any legal disputes arising from these terms will be resolved under applicable law.

12 Policy on Changes to Terms

Xbaazi reserves the right to update these Terms & Conditions reserves the right to update. When changes are made:

  • A notification will be sent to your registered email address.
  • A notice will be posted on the platform's homepage.
  • The date of any changes will be updated at the top of this page.

Continuing to use the platform after any changes have been made means you accept the updated terms. If you do not agree to the new terms, you will have the option to close your account.

Tip: Check back regularly so you never miss any updates.

Why Trust xbaazi?

We are committed to ensuring the safety and transparency of every user on our platform.

Licensed & Secure

Xbaazi operates under an international license and is secured with SSL encryption.

In full Bengali

All terms and support are available in English to ensure complete clarity.

Fast Payments

Withdrawals are processed within 24–48 hours.

24/7 Support

Our live chat is available around the clock for any issue you run into.

Fair Gaming

All games use third-party audited RNG, ensuring completely fair outcomes.

Our Responsible Gaming Commitment

Multiple protection tools are at your disposal, including self-exclusion and deposit limits.

Get Started Now

Join xbaazi Today

You've read the terms — now it's time to open your account. Sign up today for a safe, transparent, and enjoyable betting experience.

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